Privacy Policy – topo mole

Data We Collect

When you register and use topo mole, we may collect the following categories of personal data:

• Identity data – full name, date of birth, username
• Contact data – email address, phone number, postal address
• Financial data – payment method details, transaction history
• Technical data – IP address, browser type, device identifiers, login timestamps
• Usage data – pages visited, session duration, features used
• Verification data – copies of identity documents provided during KYC checks
• Communications data – records of support interactions and correspondence

How We Use Your Data

We use your personal data for the following purposes:

• To create and manage your topo mole account
• To process deposits, withdrawals, and verify payment methods
• To comply with legal and regulatory obligations, including anti-money laundering checks
• To provide customer support and respond to your enquiries
• To send you service-related communications and, where consented, marketing messages
• To detect and prevent fraud, abuse, or suspicious activity
• To improve the performance and user experience of topomolegame.net

Legal Basis for Processing

We process your personal data under the following lawful bases as defined by UK GDPR:

Cookies

topomolegame.net uses cookies and similar tracking technologies to enhance your browsing experience and analyse site traffic. Cookies we use include:

• Essential cookies – required for the site to function correctly
• Analytics cookies – help us understand how users interact with the platform
• Preference cookies – remember your settings and personalisation choices
• Marketing cookies – used to deliver relevant promotions, where consent is given

You can manage your cookie preferences at any time through your browser settings or our on-site cookie consent tool.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by UK law. Account data is typically retained for a minimum of five years following account closure, in line with anti-money laundering regulations. Marketing data is deleted promptly upon withdrawal of consent.

Sharing Your Data

We do not sell your personal data. We may share it with trusted third parties only where necessary:

• Payment service providers – to process transactions securely
• Identity verification providers – to carry out KYC and age checks
• Regulatory and law enforcement authorities – where required by law
• IT and hosting providers – who support the operation of topomolegame.net under strict data processing agreements
• Responsible gambling organisations – where self-exclusion is requested via national schemes such as GamStop

Your Rights Under UK GDPR

As a UK-based user, you have the following rights regarding your personal data:

• Right of access – request a copy of the data we hold about you
• Right to rectification – ask us to correct inaccurate or incomplete data
• Right to erasure – request deletion of your data where no legal obligation requires retention
• Right to restrict processing – ask us to limit how we use your data
• Right to data portability – receive your data in a structured, machine-readable format
• Right to object – object to processing based on legitimate interests or for direct marketing
• Right to withdraw consent – where processing is based on consent, withdraw it at any time

To exercise any of these rights, contact us via the details below.

Security

topomolegame.net employs industry-standard security measures to protect your personal data, including SSL encryption, secure servers, and access controls. We regularly review our security practices and train our staff on data protection obligations. In the event of a data breach that poses a risk to your rights, we will notify you and the Information Commissioner's Office (ICO) in accordance with UK GDPR requirements.

Contact and Complaints

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact our Data Protection team via the contact page on topomolegame.net. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.